Certification

Four certification levels aligned to the authority and risk of an AI workflow used in insurance operations.

Certification levels

Choose Your Certification Path

Three entry points with program documents, pricing, and one-pagers.

🧩

AI Vendors

Certify an AI model or materially distinct workflow for carrier onboarding review.
🧠

Agencies Using AI

Certify agency workflows that use AI in insurance operations.
🛡️

Carriers

Certify internal AI systems and governance workflows with consistent evidence and review artifacts.
Go to Certification Portal Application Packet (PDF) Pricing (PDF)

Certification Levels

Levels describe scope and authority. Evidence requirements and decision criteria are defined in the Rulebook and Application Packet.

Level 1 Badge

Level 1

Intake

AI used for data intake, initial routing, disclosures, and non-binding support actions.

✓ Scope boundary statement
✓ Disclosure and recordkeeping artifacts
✓ Oversight and escalation approach
Application Packet (PDF)
Level 2 Badge

Level 2

Quoting

AI used to support quoting workflows and outputs under defined constraints and review controls.

✓ Scope boundary statement
✓ Evidence for workflow controls
✓ Output traceability and records
Application Packet (PDF)
Level 3 Badge

Level 3

Binding

AI used in binding and application-related workflows under defined authorization and audit controls.

✓ Authorization boundaries
✓ Evidence for decision controls
✓ Audit-ready records
Application Packet (PDF)
Level 4 Badge

Level 4

Full Operational

End-to-end operational workflows with expanded authority and heightened evidence and monitoring expectations.

✓ Expanded scope boundary statement
✓ Ongoing monitoring artifacts
✓ Strong traceability controls
Application Packet (PDF)

Certification Process

A structured workflow for submission, review, and decision.

1

Apply

Create an application

2

Evidence

Upload required artifacts

3

Review

Completeness and evaluation

4

Decision

Outcome recorded

5

Registry

Publication as applicable

Step 1: Apply

Create an application in the portal and select the certification level based on workflow scope and authority.

  • Applicant and workflow identification
  • Level selection aligned to scope
  • Initial scope statement
Open Portal

Certification Portal

The portal supports application submission, evidence upload, and review status tracking.

Use the portal for

  • •Application creation and scope declaration
  • •Evidence upload aligned to the checklist
  • •Status updates and reviewer requests
  • •Decision outcomes and registry workflow
Go to Portal
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Rulebook Requirements (PDF) Technical Requirements Overview (PDF) Application Packet (PDF) Evidence Requirement Guide

Certification Preparation Guide

Use the Rulebook and Application Packet as the canonical sources for requirements.

Before submission

  1. Define the system or workflow scope that will be certified.
  2. Select the appropriate authority level based on scope and impact.
  3. Assemble documentation and evidence specified in the Rulebook and Application Packet.
  4. Confirm governance, controls, and operational artifacts align to the requested level.
  5. Prepare a primary contact and organization details for the application record.

Common failure points

  • Missing or incomplete evidence.
  • Scope statements that do not match submitted materials.
  • Attestations that are incomplete or inconsistent with documentation.

Certification applies only to the defined scope documented in the application and decision record.

View Rulebook Application Packet (PDF)

Re-certification and Scope Expansion

Guidance on when to re-certify and how to expand scope.

Re-certification is required when material changes affect the certified scope, controls, or risk posture. Scope expansion applies when new systems, workflows, or authority levels are added to the certified scope.

Applicants must submit updated scope documentation and supporting evidence as required by program rules. Failure to report material changes or scope expansion may result in suspension or revocation.

Frequently Asked Questions

Common questions about levels, evidence, and program materials.

Contact Open Portal